Privacy Policy

This document concerns the protection of individuals regarding the processing of personal data and the free movement of such data and is fully governed by Portuguese law.


Cantos de Lisboa assumes an ongoing commitment to protect the privacy of personal data provided by its customers in the context of the services it provides.


This document aims to provide users with the necessary information about Cantos de Lisboa’s privacy policy, so that they can give their explicit, free, and informed consent to the processing of their personal data carried out by Cantos de Lisboa, when requested during the process of signing up for services.


The customer declares that he/she knows and accepts the rules of the privacy code available on the Cantos de Lisboa website, consenting to the publication/disclosure of his/her personal data.


Personal data provided by users during the process of signing up for services by Cantos de Lisboa will be processed within the legal and regularly scheduled terms.


The processing of personal data will include any operation or set of operations carried out with or without the aid of electronic or automated means, relating to the collection, recording, organization, maintenance, interrogation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, disclosure, deletion, and destruction of data, whether or not they are contained in a database.


The processing of personal data may consist, in part, because of the customer’s decision regarding the use of services, of text files, photographic or video images, audio tracks, telephone lines, and any other information that can be used to identify that person, depending on the type of services requested.


This process will respect the principles of legality, good faith, and transparency, and ensure respect for users’ rights, particularly their right to privacy.


Processing purposes


The objective of this procedure is to allow the provision of services by Cantos de Lisboa in the ways desired by the customer, as well as the independent management of the service by the customer. To this end, the customer will have to register as a user and create his or her own profile during the provision of services by Cantos de Lisboa. Collection, storage, and processing of data for subsequent operations, technical and administrative management of the services and exchange of electronic communications.


The processing of data by Cantos de Lisboa will comply with all applicable legal regulations, in accordance with its tax and accounting obligations.


Users’ personal data will also be processed for the purpose of enabling “Web browsing.”


The objective of this processing is also the collection, storage and organization of the customer’s personal data in order to conduct statistical analysis in an anonymous form. This analysis will not allow the identification of the customer and will only focus on evaluating the quality of the services provided by Cantos de Lisboa.


Processing procedures


Customers’ personal data will be processed through electronic means and automatically.


Communication and disclosure of common personal data


Common personal data (of a non-sensitive nature) may be disclosed by Cantos de Lisboa to persons and companies that provide legal, tax, financial, and accounting consulting services to Cantos de Lisboa.


  1. Institutions, entities and/or authorities to which data must be transmitted under statutory and/or legally required provisions.


  1. Entities related to the commercial activity carried out by Cantos de Lisboa and closely related to the provision of services by it (for example: National Authorities for the registration of domain names, the Authorities that manage the Whois database, and entities to which Cantos de Lisboa delegates the technical maintenance of the services it provides, including the maintenance of network devices and electronic communication networks.


  1. Commercial partners of Cantos de Lisboa, but only in the case that the customer gives their express consent.


Optional or mandatory consent


If the customer does not provide his or her personal information, the subscribed services may not be activated, and this will be a decision of Cantos de Lisboa.


The customer’s consent is also optional for data processing for the purpose of conducting market studies, research, and statistical analysis; for sending advertising and informational material by telephone service, by automated messages without the intermediary of an operator or by fax.


Customer consent is also optional for receiving unsolicited commercial messages. These must be immediately and unambiguously identified as such and contain an indication that the recipient of the message may in the future refuse to receive messages with that content.


If the customer chooses not to give his or her express consent for the processing of his or her personal data for commercial purposes when asked, such refusal will have no consequence on the provision of the service by Cantos de Lisboa. If the customer gives his consent, under the terms described above, he may be eligible to participate in promotional contests organized/promoted by Cantos de Lisboa.


Handling of sensitive data


When the customer uses the services of Cantos de Lisboa, certain personal data classified as sensitive may be processed, particularly data revealing race or ethnic origin, religious, philosophical, or other beliefs, political opinions, party affiliation, health status or sexual orientation.


Cantos de Lisboa suggests that customers do not publish sensitive personal data, except if strictly necessary or if they choose services that do not involve such publication.


In any case and apart from exceptional situations, this data may be published only with the explicit and specific consent of the customer in writing or in another equivalent manner.


Based on the above, Cantos de Lisboa reminds that if the customer does not give explicit consent for the processing of sensitive data and subsequently wishes to use services that involve the processing of sensitive personal data, he or she will have to modify his or her record in advance, providing the necessary consent.


If for some reason the customer does not give his or her explicit consent for the processing of personal data of a sensitive nature and subsequently subscribes to services that presuppose such processing, Cantos de Lisboa cannot be held responsible, since the disclosure of sensitive data on the web will be the sole responsibility of the customer, regardless of whether web space management is provided by Cantos de Lisboa.


However, Cantos de Lisboa reiterates the importance of prior modification of the registry by the customer, granting the necessary authorization for the processing of sensitive data if they intend to use services that necessarily involve the use/processing of such information.


Sensitive data, particularly data revealing the customer’s sexual orientation, will not be communicated (except in cases of legal imposition) or disclosed by Cantos de Lisboa.


In the event that the customer intentionally uses the services provided by Cantos de Lisboa to communicate and/or disclose his or her sensitive personal data on the Internet, such a situation does not represent any behaviour accepted or practiced by Cantos de Lisboa, since the customer communicates such information as part of the private and independent management of the web space provided to him or her by Cantos de Lisboa or as part of the normal use of the services provided by the latter.


Possible processing of personal data of third parties provided by the data subject


When the customer uses certain services (for example: promotional activities carried out by Cantos de Lisboa), which allow him or her to request the registration of domain names in favor of third parties, the personal data of third parties provided by the customer to the operator may be processed. In such a case, the customer assumes the role of independent data controller and the related legal obligations, in particular the obligation to compensate for any damages caused to the third party for violation of data protection regulations. In any case, if the customer provides or processes personal data of a third party while using the services provided by Cantos de Lisboa, he/she fully guarantees and assumes that the third party has previously authorized the processing of his/her personal data.


Data processor and data controller


The data controller is: Cantos de Lisboa, You can contact the data controllers, according to the law, at any time by contacting the offices of the data controller – Cantos de Lisboa, Company Name to exercise your rights under the law.


Data storage and security measures


Your data will be stored for the period defined by applicable laws and regulations, in Cantos de Lisboa’s servers. In any case, your data will be kept strictly for the period of time necessary to achieve the objectives mentioned above, which should correspond to the duration of the contractual relationship between Cantos de Lisboa and the customer. If you cancel your account, as soon as you stop using the services, your data will be erased, except when their retention is strictly necessary to fulfil legal, financial, tax and accounting obligations, after the customer stops using the service. Once these obligations are fulfilled, your data will be deleted. We also inform you that this data will be collected, processed and stored in full compliance with legal requirements.


Right of access to personal data and other rights


The customer has the right to be informed:


  1. of the origin of personal data;
  2. of the purposes and methods of processing;
  3. the logic applied to the processing, particularly if the processing is carried out with the aid of electronic means;
  4. of the identification of the data controller, data processor and their representatives;
  5. of the entities or categories of entities to which personal data may be disclosed and who may know such data in their capacity as designated representative(s) on the territory of the State, data controller(s) or person(s) responsible for processing.


The customer has the right to obtain:


  1. the update, rectification or, when concerned, supplementation of data;
  2. deletion, anonymization or blocking of data processed in violation of the law, including data whose retention is necessary for the purposes for which they were collected or subsequently processed;
  3. proof that the operations referred to in subparagraphs (a) and (b) have been brought to the attention, also regarding their content, to the entities to which the data have been communicated or disseminated, unless this request proves impossible or involves the use of means manifestly disproportionate to the protected right.


The Customer has the right to object, in whole or in part:


  1. for legitimate reasons to process personal data concerning him/her, even if relevant to the purpose of collection;
  2. to the processing of personal data concerning him/her, carried out for the purpose of sending advertising or direct sales material, or for market research or commercial communications.



For any information to exercise the rights provided by law, in the terms described above, the customer may write to:

The customer can also send his inquiry by e-mail to: